The flight is oversold

Don't agree to anything yet. Check the app for other flights so you know your options.

Do these, in order

1. If you volunteer, negotiate first.Before you agree, ask what flight you'd get, whether that seat is confirmed, how much compensation, in what form, and whether a hotel is included if it's overnight.
2. If they bump you involuntarily, know the cash rule.Arrive within 1 hour of your original time: no compensation. Domestic 1–2 hours late (international 1–4): 200% of your one-way fare, up to $1,075. Later than that: 400%, up to $2,150.
3. Compare cash with the voucher.You're entitled to money, but it's a percentage of your one-way fare. On an $89 basic fare, the most you'd get is $356. If they offer a bigger voucher and you'll fly them again, the voucher may be worth more. Ask for both numbers before you choose.
4. Get it in writing.They must give you a written notice explaining your rights.

What to say

• “Is the later seat confirmed, or am I on standby?”
• “What's the cash amount, and what's the voucher worth?”
• “Can I have the written denied-boarding notice?”